AMSynths

Brexit Info Brexit does not affect AMSynths customers in Great Britain, USA, Canada, Australia, Japan and Switzerland or any country outside the EU. There are no increases in shipping costs or any additional custom charges due to Brexit.

Brexit does affect customers in the EU where your order will attract local VAT and custom charges, and we attach a customs form on the package stating the value and content of the purchase.

AMSynths does not charge UK VAT on any orders.

Shipping and Handling Charges We ship all our modules in multi-wall cardboard boxes with the module carefully packed in anti-static bubble wrap. All shipping costs are automatically calculated in our online store system, so that we are sure of providing the right service and bill. We use the UK Post Office shipping services for internal UK and International shipments.

Modules All our modules are shipped using tracked and insured sjipping as your module is a valuable purchase. In the UK we use Next Day Delivery and Intrenational customers Airsure or Tracked and Insured Air Mail. Typical shipping costs are as follows for one EuroRack module, they are higher (10 - 30%) for 2 or more modules:

UK: Post Office Next Day Delivery (tracked and insured): 8 GBP

Mainland Europe and Scandinavia: UK Post Office (tracked and insured): 13 GBP

North America: UK Post Office (tracked and insured): 20 GBP

Australia and New Zealand: UK Post Office (tracked and insured): 16 GBP

Other Destinations: UK Post Office (tracked and insured): 16 GBP

PCB's and Component Kits When buying PCB's or component kits (without a module) customers can chose a cheaper shipping method (UK - 1st Class Letter Post, International - Air Mail Small Package). These cheaper rates apply up to a maximum wight of 250 grams, above this weight you will have ordered quite a few PCB's and need an insured and tracked shipping method. Typical shipping cost are as follow for one or two PCB's or component packs.

UK: 1st Class Letter Post (NOT tracked): 6 GBP

Mainland Europe and Scandinavia: Air Mail Small Package (NOT tracked) 5 GBP

Other Destinations: International Airmail (NOT tracked): 7 GBP

If you cannot see a shipping cost in your basket when checking out it means we need to set a customised shipping cost, just drop us an email. For countries that do not have Airsure, we use Recorded International Delivery.

Shipping Time and Tracking Packages shipped Internationally typically take 5 working days to arrive, but occassionally items can be delayed up to 2 or 3 weeks in customs. So please be patient and view the tracking status. We will email you the tracking number once the module has been posted.

Packages shipped Special Delivery in the UK will arrive in 2 working days. We will email you the tracking number once the module has been posted.

The UK Post Office Track and Trace Web Page is here:

Delays Please be aware that we ship only 2 or 3 a week, so it can be a few days before we post your module and sent you the tracking number. All modules are shipped from stock.

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